FIRST15 gives technology professionals a clear operating structure for the first 15 minutes of a major incident — when impact is unclear, responders are joining fast, and somebody needs to create control.
FIRST15 is designed for the moment an engineer, SRE, incident manager, operations lead, or technical leader becomes responsible for coordinating the response.
Understand what customers cannot do, how broad the impact is, and whether severity needs to change.
Establish Incident Command, CAN, ownership, workstreams, and the next decision point.
Turn technical discussion into actions, mitigation decisions, communications, and validated recovery.
The bundle is delivered as a digital toolkit and is designed to be useful before, during, and immediately after a live incident.
This 3-minute walkthrough shows the Founder Edition contents, the incident-command operating flow, the AI prompt boundaries, the US$39 one-time pricing, and digital fulfilment after purchase.
FIRST15 is a downloadable operational-support toolkit. It does not replace organisational policies, legal obligations, security procedures, technical expertise, or human decision accountability.
No subscription. No recurring billing. One professional digital toolkit for practitioners who may need to lead an incident.